Shipping Info

Clear, timely updates to keep you informed every step.

Last updated: January 2025

Processing Time

Orders are typically processed within 1-3 business days. Custom mugs may require additional processing time (3-5 business days) depending on the complexity of your design. You'll receive an email confirmation once your order ships.

Shipping Methods

We offer several shipping options:

• Standard Shipping (5-7 business days): $9.12

• Free Shipping: On orders over $50

Domestic Shipping

We ship to all 50 U.S. states, including Alaska and Hawaii. Please note that shipping to Alaska and Hawaii may take additional time. PO Boxes are accepted for standard shipping only.

International Shipping

We currently offer international shipping to select countries. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer. Delivery times vary by destination.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our website or the carrier's website. If you have questions about your shipment, please contact our customer service team.

Delivery Issues

If your package is lost, stolen, or damaged during transit, please contact us within 48 hours of the expected delivery date. We'll work with the carrier to resolve the issue and ensure you receive your order.

Address Changes

Once an order is placed, we cannot guarantee address changes. Please contact us immediately if you need to update your shipping address. If your package has already shipped, we cannot modify the destination.

Contact Us

For shipping questions or concerns, please contact us through our Contact page or email us at mugmood01@gmail.com